Return and Exchange Policy
Returns and Exchanges
There will be no refunds for any reason.
Every product bought from sunlightwaves.com comes with a 30-day limited warranty. The warranty applies to products that have been confirmed as defective by Sunlight Waves, which may be replaced (at our sole discretion). We only exchange goods if the disks are defective or damaged. In circumstances where you consider that a disk is defective, you should promptly contact us at email@example.com with details of the disk and the defect.
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
For assistance or to exchange a defective product, please email us at firstname.lastname@example.org
To be eligible for a exchange, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.